Responsible Personalisation: The Double-Edged Sword of Personalisation in Human-Robot Interaction

Engineering notes

Engineering notes will be added by the Robot Papers editorial team.

Chinese explanation / 中文解读

中文解读待补充：本站会优先为 VLA、具身智能、人形机器人控制、机器人操作等高价值论文补充中文说明。

Original abstract

While personalisation is becoming a defining capability in human-robot interaction (HRI), the existing literature on responsible personalisation remains fragmented, offering isolated accounts of ethical risks without a structured understanding of how they emerge across interaction contexts. This gap is particularly critical in HRI, where robots' embodiment and social presence can amplify and reshape such risks or generate new types of risks. We present a lifecycle-based and context-sensitive framework for personalised HRI, grounded in an embodiment-aware perspective. The framework combines stages of the personalisation process with interaction characteristics (short-term vs. long-term, open-domain vs. closed-domain), enabling systematic analysis of how risks arise and evolve. Building on this, we conduct an integrative analysis of key ethical risks, including autonomy erosion, biased user modelling, manipulation, dehumanisation, and privacy violations, and examine how they manifest across contexts. We translate these insights into actionable design recommendations and outline open research challenges. By structuring both the design space and risk landscape of personalised HRI, this work provides a foundation for more systematic, transparent, and ethically grounded approaches to personalised robot behaviour.

Links and sources

• Official / arXiv page
• PDF from original source

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